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Account & plans

Troubleshooting

Common questions when something doesn't look right.

My audit only found one or two pages

Usually the site builds its pages with JavaScript (see About SEOFIXBot), robots.txt blocks crawlers, or the homepage has few links. Check the Site checks panel on the Site Audit page.

The audit says "running" but nothing moves

The first seconds are spent reading robots.txt and sitemaps before pages are counted. If there's no progress after a couple of minutes, click Stop and run it again, or contact support.

"The homepage could not be loaded"

Your server didn't answer, returned an error, or its security certificate is invalid. Check that the site opens in a private browser window.

I think a finding is wrong

Open the issue and look at the evidence — it shows exactly what we saw. If it's still wrong, email support@seofix.pro with the site and issue; confirmed false positives are fixed and turned into permanent tests.

Still stuck? Email support@seofix.pro.